PrestaShop eCommerce Website Repair

PrestaShop eCommerce Website Repair

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Expert PrestaShop eCommerce Website Repair

Has your PrestaShop eCommerce website been hacked? Do you see PrestaShop error messages or notice any broken functionality? Are your PrestaShop website pages loading too slowly or not at all?

We fix any type of PrestaShop websites, from simple setups to extremely complex configurations, functionalities, and integrations. Our highly-experienced, expert-level PrestaShop developers will identify the root cause of the issue, then repair, restore, and secure your website in a timely manner.

Extreme PrestaShop eCommerce Website Customizations

Whether you need a custom PrestaShop website template, 3rd-party API integrations, or complex PrestaShop website functionality, 911 Website Repair can handle it.

We do the customizations that other PrestaShop website developers say can’t be done. Need a custom PrestaShop module, component, or extension? No problem. Our PrestaShop development team will get it done for you.

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PrestaShop eCommerce Website Development

If you need a new PrestaShop eCommerce website for your business or organization, or if you’re looking to redesign your website because it’s out-of-date or not up to modern UI/UX and accessibility standards, then you’re in the right place.

Our PrestaShop development team designs and develops Google-compliant websites that not only look first-class, but provides top notch user experiences, and increases visitor conversions.

PrestaShop eCommerce Website Repair & Development Services

PrestaShop Website Security
PrestaShop Custom Theme Design
PrestaShop Site Speed Optimization
PrestaShop Theme Implementation & Development
PrestaShop Search Engine Optimization
PrestaShop Malware Removal
PSD to PrestaShop Theme
PrestaShop Customizations
PrestaShop Plugin Installation & Development
PrestaShop Installation
PrestaShop Website Backups
PrestaShop Custom Plugin Development
PrestaShop Settings Configurations
PrestaShop Website Migration
PrestaShop Website Maintenance

I've been doing INTERNET development since 1994. At first I worked for ecommerce companies, and then went on my own as a developer/internet business consultant. I had a lot of successes and survived the boom and the bust. On my own i was the only one working on my projects. It was great not having a boss, but i was limited by the number of projects I could take at a time and my own skill sets. I was not scalable.

So time went on and I started outsourcing little pieces of work to off shore companies. It was always a problem. They over promised and under delivered. I tried China, Vietnam, India, and Mexico. And the whole escrow thing I just hated. The big problem was using those freelancer sites. I did not like the poor communication

 

 

I could not talk to anyone on the phone because they could not speak English, and even though they claimed to write in English, the grammar was horrible. Several times they did not finish the project and they just disappeared. No replies by phone, chat or email. Or they would quote a month and 4 months later I still had nothing.

The last company I had was OK, but they fired my programmers. That turned out to be great for me. The programmers called me and asked if they could work directly for me. They already know my projects and components that we distribute via joomlacache.com. So now, I have my own programmers, not outsourced via a third world country and company. These are not freelancers, they work directly for me.

I immediately went about the task of training them on how to communicate, and make reasonable quotes. Its been quite a process. We worked on quality control and out of that came something very important. We only accept tasks after they are checked for feasibility. We don't say yes to everything, but instead make sure the task is feasible and if not, help find another way to get the end functionality needed.

The next thing we instituted was a EVERY TICKET, EVERYDAY rule. Every single customer gets a response everyday, and if there is a question or problem, we let the customer know. We don't hide, run, or just stop. We communicate and find solutions and work arounds.

Another difference with our work model is that you communicate directly with the programmer. No middle man trying to explain everything. You assign the tasks and review them as needed. And if there are changes to be made, we make the changes. You can skype them, chat or call, and post to our ticket system. They respond withing 12 to 24 working hours.

But here is the best part. I am in the USA, and I personally intervene if there are any problems with the programmer, and do my best to keep projects on track. I'm proactive and call the customers in advance if there are problems. Our supervisors review each ticket everyday and we can tell in advance if we have a problem.

This does not mean that everything runs perfectly. We have good and bad days too. What it means is that I can intervene and get your projects done, fix communication issues, and keep things on track. And I am in the USA and speak english.

But even with all this, be it known, communication is a two way street. We have discovered that the communication issues are not always our fault. Our customers need to be good communicators too, able to explain and spec out their tasks, set forth their expectations, be ready to compromise, answer their tickets in a timely manor, and be available for skype chats when needed. Sometimes you  just can't post your tasks and walk away. We need your involvement. Sometimes its' just a question, sometimes there is a need to brainstorm to find solutions, sometimes the programmer just does not quite see what your trying to do. Thats when its time to talk. And when the customer is not responding, we call and follow up with you to keep your project moving along.

 

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So its simple for us.

Two way communication, customer to programmer, programmer to customer

Daily interaction

Follow up

Brainstorming sessions

Testing of completed tasks

Pre quote feasibility studies.

A willingness for all to compromise.

And our promise

We will not disappear, we will answer the phone, emails and IMs. We will discuss problems with you and find solutions. We will be proactive and call you when needed and we will follow up.

 

I have been through everything you have been through, and I promise not to have my company do it to you too!!!

Your promise is to communicate with us, be involved in your work, work directly with your programmer, and be willing to compromise if needed.

Its about the end result and the needed functionality, maybe we cant get there your way, but as a team we can usually find a way.

 

 

 

 

 

 

 

 

 

 

 

 

Why Choose 911 Website Repair?

Highly Experienced

Highly Experienced

We’ve fixed more than 25,000 websites since 1998 and are able to resolve all website errors.

Extreme Customizations

Extreme Customizations

We excel at completing complex integrations and adding non-standard functionality to websites.

Excellent Communication

Great Communication

Get responses in minutes rather than days during normal business hours. You’re never ignored.

Frequently Asked Questions

What website errors and issues do you fix?

We can fix and address almost all kinds of website issues like malware/malicious code/virus insertions, internal server errors, theme & plugin conflicts, SQL errors, database corruption, timeouts, DNS issues, browser incompatibilities, blank pages, and much more. If your website is not working properly, then we can diagnose the root cause of the issue and repair it. Chances are — we've seen the issue before!

How long will it take to fix my website?

Typically, we can fix a hacked website within 24-48 hours. However, there are cases where the issue is complex and requires more time to fix. Conversely, there are cases where sites can be restored within hours. After you get in touch with us, our development team will assess your website's problem and let you know the amount of time and the actions it will take to fix your site.

Can you restore my content and data?

In most cases, yes. And to be completely transparent, there are times where where website restoration is not possible (catastrophic server failure, lack of backups, etc.). If your site does need to be completely rebuilt, we will credit your initial payment to us toward the rebuild quote.

How can I ensure that my website never gets hacked again?

Unfortunately, no site on the Internet is un-hackable. However, we will let you know exactly what to do to secure your restored website and make it extremely difficult to hack — and faster to load!

What specific information do you need to get started?

At the bare minimum, we will need your website hosting credentials. This will allow us to access your server files and website's database. We may also need access to your domain name servers (DNS), which are usually with whatever domain name registrar, so have those credentials ready too.

How much does it cost to fix my website?

It varies. Pricing depends upon the depth and complexity of your website's issue. Our pricing is competitive, and in most cases lower than other website development companies and freelance web developers.

What types of website customizations can you do?

If you can imagine it, we can code it. Really...hit us with your best shot!

Start Your Project Now!

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